Delivery with online tracking.

Rates:

• Standard shipping: CA$7 on orders under CA$165, free on orders of CA$165 or more.
• Priority processing: CA$8. Shipping and transit times are the same as standard shipping.

The exact price of each option is displayed at checkout, before payment.

Shipping: most orders are prepared and handed over to the carrier within 48 business hours. Some orders are shipped from France, the rest from our warehouses abroad; in all cases, a tracking link is sent to you as soon as your order ships.

Estimated delivery times (including processing, shipping and transit):

• Canada: 7 to 15 business days.

The countries we deliver to are those offered at checkout.

All our packages are shipped in careful packaging that guarantees the integrity of the products.

Undelivered package: if your order is not delivered within 40 days, it is fully refunded or reshipped, at your choice.

Address error: please check your address when placing your order. In the event of an error, contact us as soon as possible at contact@naked-underwear.com: if the order has not yet been shipped, we correct the address; if the package is returned to us because of an incorrect address, we offer you reshipment or a refund.